Terms and Conditions

Effective Date: 6 April 2026

1. Introduction

Welcome to Chesta Care. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree, please do not use our website or services.

2. Services

Chesta Care provides disability support services as a registered NDIS provider.

All services are delivered in accordance with individual care plans, agreements, and NDIS guidelines.

3. Use of Website

You agree to use this website for lawful purposes only. You must not:

• Use the website in any way that may cause harm or disruption
• Attempt to gain unauthorised access to systems or data
• Copy or misuse website content without permission

4. Bookings & Appointments

• Services can be booked via phone, email, or website
• Changes or cancellations must be made with appropriate notice
• Missed or late cancellations may be subject to fees in line with NDIS guidelines

5. Payments

Payment depends on your NDIS plan type:

• NDIA-managed: Claims processed directly
• Plan-managed: Invoiced to your plan manager
• Self-managed: You are responsible for payment and reimbursement

We aim to maintain transparent pricing at all times.

6. Limitation of Liability

While we strive to provide high-quality services, Chesta Care is not liable for:

• Indirect or consequential losses
• Service interruptions beyond our control
• Decisions made based on information from this website

7. Intellectual Property

All website content, including text, images, and branding, is the property of Chesta Care unless otherwise stated.

You may not reproduce or distribute content without written permission.

8. Privacy

Your use of this website is also governed by our Privacy Policy.

9. Changes to Terms

We may update these Terms at any time. Changes will be published on this page.

10. Contact Us

Chesta Care
📞 0429 086 856
📧 info@chestacare.com.au
📍 Unit 2, 12 Carey Street, Bunbury WA 6230